Getting Started

Frequently Asked Questions

Quick answers to common questions about signatures, templates, website intake, and stored documents.

Last updated: 2026-03-15

Do clients need an account to sign?

No.

Clients receive a secure link and can sign immediately without creating a MatterFlow Legal account.

Are signed engagement letters stored?

Yes.

Executed engagement letters are stored in the client record along with the related execution details.

Can I upload my firm’s engagement template?

Yes.

MatterFlow Legal supports PDF, DOC, DOCX, and HTML engagement templates.

Can I collect clients from my website?

Yes.

Use the Website Intake embed to collect client inquiries automatically from your law firm website.